Privacy and Cookies Policy

At LifeYantra Medical Device, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit or use our website, purchase our products, contact us, or otherwise interact with our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you create an account, place an order, contact us, or use certain services, we may collect:

• Full name
• Email address
• Mobile/telephone number
• Billing address
• Shipping/delivery address
• Company or organization name, where applicable
• GST or business information, where applicable
• Payment and transaction-related information
• Account login information
• Information you provide when contacting customer support

B. Order Information

When you purchase products from us, we may collect information related to:

• Products purchased
• Order number
• Quantity and price
• Delivery details
• Billing information
• Payment status
• Returns, cancellations, refunds, and warranty information

2. How We Use Your Information

Payments made through our website may be processed by third-party payment service providers.

We generally do not store complete debit card, credit card, banking passwords, or other sensitive payment credentials on our own servers. Payment information may be collected and processed directly by the applicable payment service provider in accordance with its own privacy policy and security practices.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

By using this Website, whenever you provide us with information that identifies you, including but not limited to your name, email address, billing or shipping address, telephone number, device type, or payment details ("Personal Data"), you agree to this Privacy and Cookies Policy, the Terms of Use, and any other applicable policies.

3. Sharing of Information

We may share information with trusted third parties when reasonably necessary to provide our services, including:

• Payment processors
• Shipping and logistics partners
• Website hosting and technology providers
• Customer support service providers
• Analytics and marketing service providers
• Professional advisers, where necessary
• Government authorities or law-enforcement agencies where legally required

We do not sell your personal information to third parties as a business practice.

Third-party service providers may process information according to their own privacy policies and applicable legal requirements.

4. Your Rights and Choices

Subject to applicable laws, you may have rights regarding your personal information, including the ability to:

• Request access to certain personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Withdraw consent where processing is based on consent
• Opt out of certain promotional communications
• Raise a complaint regarding the handling of your personal information

To exercise applicable rights, you may contact us using the details provided below.

5.Payment Information

If you choose to save your payment card for future purchases, you expressly authorize us to securely process the required card information for this purpose.

• Your card security code (CVV/CVC) is used only to complete the transaction and is never stored.
• Your saved payment details are protected using internationally recognized security standards.
• You may update or remove your saved payment methods at any time through the My Account section.

Where Cash on Delivery (COD) is available, you may choose this payment method subject to our applicable Terms. For eligible refunds processed through bank transfer, additional banking information may be requested solely for refund purposes.

6.Newsletter Subscription

If you subscribe to the LifeYantra Newsletter, we may send you information regarding our products, services, promotions, and updates through email or other electronic communication channels.

To personalize your experience, we may analyze your purchase history, preferences, and browsing behavior for marketing purposes, customer insights, and service improvements.

You may update your communication preferences or unsubscribe at any time through the My Account section or by using the unsubscribe option available in our newsletters.

7.Data Protection Rights

We respect the confidentiality of your Personal Data and your rights under applicable laws.

You may request access to, correction of, cancellation of, or objection to the processing of your Personal Data by contacting us at:

lifeyantra.in@gmail.com

8.Security Practices

LifeYantra implements reasonable administrative, technical, and physical security measures to protect your Personal Data from unauthorized access, disclosure, alteration, or misuse, in accordance with applicable Indian laws.

9.Cookies Policy

Our Website uses cookies to improve your browsing experience and enhance the functionality of our services.

What is a Cookie?

A cookie is a small text file stored on your computer, mobile device, or other internet-enabled device when you visit a website. Cookies help websites remember your preferences and improve user experience.

How We Use Cookies

• Remember your preferences such as language and region.
• Improve website performance and usability.
• Analyze website traffic and visitor behavior.
• Support secure payment transactions through trusted third-party services.

What Cookies Do Not Store

Our cookies do not store sensitive personal information such as passwords, complete payment card details, or personal addresses.

Third-Party Cookies

Some cookies may be placed and managed by trusted third-party service providers for purposes such as website analytics, payment processing, and performance optimization.

Managing Cookies

You may choose to disable or remove cookies at any time through your browser settings. Please note that disabling cookies may affect certain Website functionalities and your overall browsing experience.

How to Disable Cookies

Most web browsers allow you to manage cookie preferences through their settings or preferences menu. For detailed instructions, please refer to your browser's Help section.

6. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Life Yantra
Website: www.lifeyantra.in
Email: [lifeyantra.in@gmail.com]
Phone: [+91 92899 62242]
Address: [B-30, DSIIDC, Patparganj Industrial Area, Delhi-110092,]